Shipping Information

DELIVERY INFORMATION

Our deliveries are made by Royal Mail for small packages and DPD for larger items.

Your order will be despatched as soon as possible. Most orders are shipped within 2 - 5 working days. Occasionally however if, for example, we are awaiting new stock of an item you have ordered, there may be a delay in despatching your order. Please therefore allow up to 10 working days for delivery.

Most deliveries will require a signature so please ensure there is someone available to sign for your order.  If no-one is present at the delivery address the parcel will be taken back to your local Royal Mail or DPD distribution centre, and a calling card left. The card will tell you where your parcel is being stored and provide a contact number for you to call to arrange for re-delivery or collection.

NEXT DAY DELIVERIES

Next WORKING day express shipping is offered up to 2pm (1400hrs) week days only to mainland UK. Please note that next day delivery is subject to stock availability. Orders placed on Friday will be delivered Monday. Orders over £70 are sent FREE delivery.

BFPO

Please note, you need to select the BFPO option at checkout even if it is a UK postcode. If the BFPO option is not selected, we will not be able to dispatch the order.

• If an order is returned to us by the courier as undelivered because of either a customer's refusal to accept the delivery, or the customer not responding to cards left by the courier requesting contact to arrange re-delivery, the charges made to us by the courier will be the responsibility of the customer. At present the charge to us for any order returned as undelivered is £6. The extra postage charge for re-delivery of such orders will also be the responsibillity of the customer.

• If our couriers are unable to make a delivery due to adverse weather conditions your order will be delivered as soon as possible. Unfortunately, due to these conditions being out of our, and anyone else's control, we will not be able to refund any additional postage paid for next day delivery.

If you have any queries regarding our delivery policy please e-mail us using the contact form provided here or call during business hours on 01388 607231. Calls are charged at the national rate.

POSTAL CHARGES

Postage charges at Skate Asylum are calculated on the value/weight of your order and your location. Please see the table below for detailed information.

Please Note: Free postage on orders of £70.00 and over applies to UK mainland only and does not include certain rural areas of Scotland and those outside of mainland UK.

Postcodes included in the Highlands and Islands of Scotland category are:
HS - Isle of Lewis IV - Inverness PH - Inverness KA27 - KA28
KW - Orkney Isles PA - Renfrewshire ZE - Shetland  


We are unable to ship orders above 30 kilos unless you are prepared to pay the additional charges incurred.


SHIPPING TABLES

  Upto £3 Upto £20 Upto £70 £70+
2nd Class £1.25 £2.75 n/a n/a
1st Class £1.75 £3.50 £3.95 n/a
2-5 Day Courier £3.95 £3.95 £3.95 n/a
DPD Next Day £6.50 6.50 £6.50 Free Next Day
Saturday Delivery £11.95 £11.95 £11.95 £11.95

 

Highlands and Islands of Scotland
up to 250g up to 500g up to 1kg up to 30kg
£1.75 £2.75 £4.95 £12.00
BFPO
up to 250g up to 500g up to 1kg up to 30kg
£1.75 £2.75 £4.95 £16.00
Northern Ireland
up to 250g up to 500g up to 1kg up to 30kg
£1.75 £2.75 £4.95 £12.00
Isle of Man
up to 250g up to 500g up to 1kg up to 30kg
£1.75 £2.75 £4.95 £12.00
Isles of Scilly
up to 250g up to 500g up to 1kg up to 30kg
£1.75 £2.75 £4.95 £12.00
Channel Islands (Jersey and Guernsey)
up to 250g up to 500g up to 1kg up to 30kg
£1.75 £2.75 £4.95 £12.00
Eire
up to 60g up to 300g up to 500g up to 750g up to 10kg
£3.00 £7.60 £9.50 £14.00 £16.00

 

Name Delivery Time Price
Austria 3-4 Days £13
Belguim 2-3 Days £10
Czech Republic 3-5 Days £12
Denmark 3-4 Days £13
Estonia 4-6 Days £21
Netherlands 2-3 Days £12
Poland 4-6 Days £12
Portugal 4-6 Days £18
Romania 4-7 Days £40
Slovakia 3-5 Days £16
Slovenia 4-6 Days £14
Spain 3-5 Days £16
Sweden 4-6 Days £16
Finland 4-6 Days £29
France 2-4 Days £12
Germany 2-4 Days £10
Greece 4-10 Days £32
Hungary 4-6 Days £14
Italy 2-5 Days £17
Latvia 4-7 Days £19
Lithuania 4-7 Days £17
Luxembourg 2-3 Days £11

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